solver_amvald_forward.m

function [Wchain, STeff] = solver_amvald_forward(M, K, nservers, schedparam, lldscaling, cdscaling, jdscaling, sched, classprio, gamma, tau, Qchain_in, Xchain_in, Uchain_in, STchain_in, Vchain_in, Nchain_in, SCVchain_in, options)
 
%Uhiprio = zeros(M,K); % utilization due to "permanent jobs" in DPS
 
if isempty(gamma)
    gamma = zeros(M,K);
end
 
Nt = sum(Nchain_in(isfinite(Nchain_in)));
if all(isinf(Nchain_in))
    delta = 1;
else
    delta = (Nt - 1) / Nt;
end
 
deltaclass = (Nchain_in - 1) ./ Nchain_in;
deltaclass(isinf(Nchain_in)) = 1;
 
ocl = find(isinf(Nchain_in));
ccl = find(isfinite(Nchain_in) & Nchain_in>0);
nnzclasses = find(Nchain_in>0);
nnzclasses_eprio = cell(1,length(nnzclasses));
nnzclasses_hprio = cell(1,length(nnzclasses));
nnzclasses_ehprio = cell(1,length(nnzclasses));
if max(classprio) ~= min(classprio)
    for r = nnzclasses
        nnzclasses_eprio{r} = intersect(nnzclasses, find(classprio == classprio(r))); % equal prio
        nnzclasses_hprio{r} = intersect(nnzclasses, find(classprio < classprio(r))); % higher prio (lower value = higher priority)
        nnzclasses_ehprio{r} = intersect(nnzclasses, find(classprio <= classprio(r))); % equal or higher prio
    end
else
    for r = nnzclasses
    nnzclasses_eprio{r} = nnzclasses;
    nnzclasses_hprio{r} = [];
    nnzclasses_ehprio{r} = [];
    end
end
 
%% evaluate lld and cd correction factors
totArvlQlenSeenByOpen = zeros(K,M,1);
interpTotArvlQlen = zeros(M,1);
totArvlQlenSeenByClosed = zeros(M,K);
stationaryQlen = zeros(M,K);
selfArvlQlenSeenByClosed = zeros(M,K);
for k=1:M
    interpTotArvlQlen(k) = delta * sum(Qchain_in(k,nnzclasses));
    for r = nnzclasses
        selfArvlQlenSeenByClosed(k,r) = deltaclass(r) * Qchain_in(k,r); % qlen of same class as arriving one
        switch sched(k)
            case {SchedStrategy.HOL}
                totArvlQlenSeenByOpen(r,k) = sum(Qchain_in(k,nnzclasses_ehprio{r}));
                totArvlQlenSeenByClosed(k,r) = deltaclass(r) * Qchain_in(k,r) + sum(Qchain_in(k,setdiff(nnzclasses_ehprio{r},r)));
            otherwise
                totArvlQlenSeenByOpen(r,k) = sum(Qchain_in(k,nnzclasses));
                totArvlQlenSeenByClosed(k,r) = deltaclass(r) * Qchain_in(k,r) + sum(Qchain_in(k,nnzclasses)) - Qchain_in(k,r);
        end
        stationaryQlen(k,r) = Qchain_in(k,r); % qlen of same class as arriving one
    end
end
 
%% all methods use limited-load dependent (LLD) and class-dependent (CD) corrections from QD-AMVA
if isempty(lldscaling)
    lldscaling = ones(M,ceil(Nt));
end
 
switch options.method
    case {'lin', 'qdlin'}
        if isempty(nnzclasses) || isempty(ccl)
            % gamma is populated only for closed classes, so with none the
            % Linearizer correction is identically zero and the lld term
            % degenerates to the uncorrected one.
            lldterm = pfqn_lldfun(1 + interpTotArvlQlen, lldscaling);
        else
            lldterm = ones(M,K);
            Ncl = Nchain_in(ccl); Ncl = Ncl(:); % |ccl| x 1
            for r=nnzclasses
                % Linearizer fraction correction seen by an arriving class-r
                % job, evaluated at every station: entry k uses gamma(r,k,:).
                gcorr = reshape(gamma(r,:,ccl), M, numel(ccl)) * Ncl - reshape(gamma(r,:,r), M, 1);
                lldterm(:,r) = pfqn_lldfun(1 + interpTotArvlQlen + gcorr, lldscaling);
            end
        end
    otherwise
        lldterm = pfqn_lldfun(1 + interpTotArvlQlen, lldscaling);
end
 
cdterm = ones(M,K);
switch options.method
    case {'lin', 'qdlin'}
        for r=nnzclasses
            if ~isempty(cdscaling)
                if isfinite(Nchain_in(r))
                    % self-fraction correction per station: entry k uses gamma(r,k,r)
                    gself = (Nchain_in(r) - 1) * reshape(gamma(r,:,r), M, 1);
                    cdterm(:,r) = pfqn_cdfun(1 + selfArvlQlenSeenByClosed + gself, cdscaling, r); % qd-amva class-dependence term beta_{i,r}
                else
                    % gamma is zero for open classes, so the correction vanishes
                    % (the (Nchain-1) factor would otherwise be Inf*0 = NaN)
                    cdterm(:,r) = pfqn_cdfun(1 + stationaryQlen, cdscaling, r); % qd-amva class-dependence term beta_{i,r}
                end
            end
        end
    otherwise
        for r=nnzclasses
            if ~isempty(cdscaling)
                if isfinite(Nchain_in(r))
                    cdterm(:,r) = pfqn_cdfun(1 + selfArvlQlenSeenByClosed, cdscaling, r); % qd-amva class-dependence term beta_{i,r}
                else
                    cdterm(:,r) = pfqn_cdfun(1 + stationaryQlen, cdscaling, r); % qd-amva class-dependence term beta_{i,r}
                end
            end
        end
end
 
% joint-dependence term eta_i (non-product-form). Evaluated identically to
% cdterm; kept in a separate field/term to preserve the product-form vs joint
% distinction (see pfqn_jdfun). cd and jd are mutually exclusive per station,
% so at most one of cdterm/jdterm differs from 1 at any station.
jdterm = ones(M,K);
switch options.method
    case {'lin', 'qdlin'}
        for r=nnzclasses
            if ~isempty(jdscaling)
                if isfinite(Nchain_in(r))
                    gself = (Nchain_in(r) - 1) * reshape(gamma(r,:,r), M, 1);
                    jdterm(:,r) = pfqn_jdfun(1 + selfArvlQlenSeenByClosed + gself, jdscaling, r);
                else
                    jdterm(:,r) = pfqn_jdfun(1 + stationaryQlen, jdscaling, r);
                end
            end
        end
    otherwise
        for r=nnzclasses
            if ~isempty(jdscaling)
                if isfinite(Nchain_in(r))
                    jdterm(:,r) = pfqn_jdfun(1 + selfArvlQlenSeenByClosed, jdscaling, r);
                else
                    jdterm(:,r) = pfqn_jdfun(1 + stationaryQlen, jdscaling, r);
                end
            end
        end
end
 
switch options.config.multiserver
    case 'softmin' % softmin on every station, may not always converge
        switch options.method
            case {'lin', 'qdlin'}
                g = 0;
                for r=ccl
                    g = g + ((Nt-1)/Nt) * Nchain_in(r) * gamma(ccl,:,r);
                end
                msterm = pfqn_lldfun(1 + interpTotArvlQlen + mean(g, 1)', [], nservers); % if native qd then account for multiserver in the correction terms
            otherwise
                msterm = pfqn_lldfun(1 + interpTotArvlQlen + (Nt-1)*mean(gamma(ccl,:), 1)', [], nservers); % if native qd then account for multiserver in the correciton terms
        end
    case 'seidmann'
        msterm = ones(M,1) ./ nservers(:);
        msterm(msterm==0) = 1; % infinite server case
    case 'default' % softmin on ps stations, seidmann on fcfs stations
        switch options.method
            case {'lin', 'qdlin'}
                g = 0;
                for r=ccl
                    g = g + ((Nt-1)/Nt) * Nchain_in(r) * gamma(ccl,:,r);
                end
                msterm = pfqn_lldfun(1 + interpTotArvlQlen + mean(g,1)', [], nservers); % if native qd then account for multiserver in the correction terms
            otherwise
                g = 0;
                for r=ccl
                    g = g + (Nt-1)*gamma(r,:);
                end
                msterm = pfqn_lldfun(1 + interpTotArvlQlen + mean(g), [], nservers); % if native qd then account for multiserver in the correction terms
        end        
        fcfstypeset = find(sched==SchedStrategy.FCFS | sched==SchedStrategy.SIRO | sched==SchedStrategy.LCFSPR);
        msterm(fcfstypeset) = 1 ./ nservers(fcfstypeset);
    case 'suri'
        msterm = ones(M,1); % No demand scaling; multiserver handled via suriFactor in Wchain
    otherwise
        line_error(mfilename,'Unrecognized multiserver approximation method');
end
 
% Compute Suri correction factor per station
suriFactor = ones(M,1);
if strcmp(options.config.multiserver, 'suri')
    suri_alpha = 4.464;
    suri_beta = 0.676;
    for k=1:M
        c = nservers(k);
        if c > 1 && isfinite(c)
            rho_k = min(sum(Uchain_in(k,:), 'omitnan') / c, 1 - options.tol);
            if rho_k > 0
                suriFactor(k) = rho_k^(suri_alpha * (c^suri_beta - 1)) / c;
            else
                suriFactor(k) = 1 / c;
            end
        elseif isinf(c) || c == 0
            suriFactor(k) = 0;
        end
    end
end
 
Wchain = zeros(M,K);
 
STeff = zeros(size(STchain_in)); % effective service time
lldterm = repmat(lldterm, 1, K);
for r=nnzclasses
    for k=1:M
        STeff(k,r) = STchain_in(k,r) * lldterm(k,r) * msterm(k) * cdterm(k,r) * jdterm(k,r);
    end
end
 
%% if amva.qli or amva.fli, update now totArvlQlenSeenByClosed with STeff
switch options.method
    case 'qli' % Wang-Sevcik queue line
        infset = sched == SchedStrategy.INF;
        for k=1:M
            switch sched(k)
                case {SchedStrategy.HOL}
                    for r = nnzclasses
                        if Nchain_in(r) == 1
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses_ehprio{r})) - Qchain_in(k,r);
                        else
                            qlinum = STeff(k,r) * (1+sum(Qchain_in(k,nnzclasses_ehprio{r})) - Qchain_in(k,r));
                            qliden = sum(STeff(infset,r));
                            for m=1:M
                                qliden = qliden + STeff(m,r) * (1+sum(Qchain_in(m,nnzclasses_ehprio{r})) - Qchain_in(m,r));
                            end
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses_ehprio{r})) - (1/(Nchain_in(r)-1))*(Qchain_in(k,r) - qlinum/qliden);
                        end
                    end
                otherwise
                    for r = nnzclasses
                        if Nchain_in(r) == 1
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses)) - Qchain_in(k,r);
                        else
                            qlinum = STeff(k,r) * (1+sum(Qchain_in(k,nnzclasses)) - Qchain_in(k,r));
                            qliden = sum(STeff(infset,r));
                            for m=1:M
                                qliden = qliden + STeff(m,r) * (1+sum(Qchain_in(m,nnzclasses)) - Qchain_in(m,r));
                            end
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses)) - (1/(Nchain_in(r)-1))*(Qchain_in(k,r) - qlinum/qliden);
                        end
                    end
            end
        end
    case 'fli' % Wang-Sevcik fraction line
        infset = sched == SchedStrategy.INF;
        for k=1:M
            switch sched(k)
                case {SchedStrategy.HOL}
                    for r = nnzclasses
                        if Nchain_in(r) == 1
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses_ehprio{r})) - Qchain_in(k,r);
                        else
                            qlinum = STeff(k,r) * (1+sum(Qchain_in(k,nnzclasses_ehprio{r})) - Qchain_in(k,r));
                            qliden = sum(STeff(infset,r));
                            for m=1:M
                                qliden = qliden + STeff(m,r) * (1+sum(Qchain_in(m,nnzclasses_ehprio{r})) - Qchain_in(m,r));
                            end
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses_ehprio{r})) - (2/Nchain_in(r))*Qchain_in(k,r) + qlinum/qliden;
                        end
                    end
                otherwise
                    for r = nnzclasses
                        if Nchain_in(r) == 1
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses)) - Qchain_in(k,r);
                        else
                            qlinum = STeff(k,r) * (1+sum(Qchain_in(k,nnzclasses)) - Qchain_in(k,r));
                            qliden = sum(STeff(infset,r));
                            for m=1:M
                                qliden = qliden + STeff(m,r) * (1+sum(Qchain_in(m,nnzclasses)) - Qchain_in(m,r));
                            end
                            totArvlQlenSeenByClosed(k,r) = sum(Qchain_in(k,nnzclasses)) - (2/Nchain_in(r))*Qchain_in(k,r) + qlinum/qliden;
                        end
                    end
 
            end
        end
end
 
%% compute response times from current queue-lengths
for ir=1:length(nnzclasses)
    r=nnzclasses(ir);
    sd = nnzclasses;
    sd(ir)=[];
    %sdprio = setdiff(nnzclasses_ehprio{r},r);
 
    for k=1:M
 
        switch sched(k)
            case SchedStrategy.INF
                Wchain(k,r) = STeff(k,r);
 
            case SchedStrategy.PS
                switch options.method
                    case {'qd', 'lin', 'qdlin'} % QD-LIN interpolation
                        switch options.config.multiserver
                            case 'seidmann' % in this case, qd handles only lld and cd scalings
                                Wchain(k,r) = STeff(k,r) * (nservers(k)-1); % multi-server correction with serial think time, (1/nservers(k)) term already in STeff
                                if ismember(r,ocl)
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k));
                                else
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + interpTotArvlQlen(k) + Nchain_in(ccl)*permute(gamma(r,k,ccl),3:-1:1) - gamma(r,k,r));
                                end
                            case {'default','softmin'}
                                if ismember(r,ocl)
                                    Wchain(k,r) = STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k));
                                else
                                    switch options.method
                                        case {'lin', 'qdlin'} % Linearizer
                                            Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + interpTotArvlQlen(k) + Nchain_in(ccl)*permute(gamma(r,k,ccl),3:-1:1) - gamma(r,k,r));
                                        otherwise
                                            Wchain(k,r) = STeff(k,r) * (1 + interpTotArvlQlen(k) + (Nt-1)*gamma(r,k));
                                    end
                                end
                            case 'suri'
                                if ismember(r,ocl)
                                    Wchain(k,r) = STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k) * suriFactor(k));
                                else
                                    switch options.method
                                        case {'lin', 'qdlin'}
                                            Wchain(k,r) = STeff(k,r) * (1 + (interpTotArvlQlen(k) + Nchain_in(ccl)*permute(gamma(r,k,ccl),3:-1:1) - gamma(r,k,r)) * suriFactor(k));
                                        otherwise
                                            Wchain(k,r) = STeff(k,r) * (1 + (interpTotArvlQlen(k) + (Nt-1)*gamma(r,k)) * suriFactor(k));
                                    end
                                end
                        end
                    otherwise
                        switch options.config.multiserver
                            case 'seidmann'
                                Wchain(k,r) = STeff(k,r) * (nservers(k)-1); % multi-server correction with serial think time, (1/nservers(k)) term already in STeff
                                if ismember(r,ocl)
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k));
                                else
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + totArvlQlenSeenByClosed(k) + (Nt-1)*gamma(r,k));
                                end
                            case {'default','softmin'}
                                if ismember(r,ocl)
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k));
                                else
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + totArvlQlenSeenByClosed(k) + (Nt-1)*gamma(r,k));
                                end
                            case 'suri'
                                if ismember(r,ocl)
                                    Wchain(k,r) = STeff(k,r) * (1 + totArvlQlenSeenByOpen(r,k) * suriFactor(k));
                                else
                                    Wchain(k,r) = STeff(k,r) * (1 + (totArvlQlenSeenByClosed(k) + (Nt-1)*gamma(r,k)) * suriFactor(k));
                                end
                        end
                end
 
            case SchedStrategy.DPS
                w = schedparam; % DPS weight
                tss = Inf; % time-scale separation threshold, this was originally at 5, presently it is disabled
 
                if nservers(k) > 1
                    % Multi-server DPS: seidmann-style correction
                    % STeff already contains 1/nservers(k) factor from chain aggregation
                    Wchain(k,r) = STeff(k,r) * (nservers(k) - 1); % serial think time correction
                end
 
                Wchain(k,r) = Wchain(k,r) + STeff(k,r) * (1 + selfArvlQlenSeenByClosed(k,r)); % class-r
                for s=sd  % slowdown due to classes s!=r
                    if w(k,s) == w(k,r) % handle gracefully 0/0 case
                        Wchain(k,r) = Wchain(k,r) + STeff(k,r) * stationaryQlen(k,s);
                    elseif w(k,s)/w(k,r)<=tss
                        Wchain(k,r) = Wchain(k,r) + STeff(k,r) * stationaryQlen(k,s) * w(k,s)/w(k,r);
                    elseif w(k,s)/w(k,r)>tss
                        % if there is time-scale separation, do nothing
                        % all is accounted for by 1/(1-Uhiprio)
                    end
                end
 
            case {SchedStrategy.FCFS, SchedStrategy.SIRO, SchedStrategy.LCFSPR}
                if STeff(k,r) > 0
                    Uchain_r = Uchain_in ./ repmat(Xchain_in,M,1) .* (repmat(Xchain_in,M,1) + repmat(tau(r,:),M,1));
 
                    if nservers(k)>1
                        deltaclass_r = ones(size(Xchain_in));
                        deltaclass_r(r) = deltaclass(r);
                        if sum(deltaclass_r .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:)) < 0.75 % light-load case
                            Bk = ((deltaclass_r .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:))); % note: this is in 0-1 as a utilization
                        else % high-load case
                            Bk = (deltaclass_r .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:)).^(nservers(k)-1);
                        end
                    else
                        Bk = ones(1,K);
                    end
 
                    if nservers(k)==1 && (~isempty(lldscaling) || ~isempty(cdscaling) || ~isempty(jdscaling))
                        switch options.config.highvar % high SCV
                            case 'hvmva'
                                Wchain(k,r) = STeff(k,r) * (1-sum(Uchain_r(k,ccl)));
                                for s=ccl
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,s) * Uchain_r(k,s) * (1 + SCVchain_in(k,s))/2; % high SCV
                                end
                            otherwise % default
                                Wchain(k,r) = STeff(k,r);
                        end
                        if any(ismember(ocl,r))
                            Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * stationaryQlen(k,r) + STeff(k,sd)*stationaryQlen(k,sd)');
                        else
                            switch options.method
                                %case {'default', 'amva.lin', 'lin', 'amva.qdlin','qdlin'} % Linearizer
                                %    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) + STeff(k,sd)*stationaryQlen(k,sd)') + (STeff(k,ccl).*Nchain(ccl)*permute(gamma(r,k,ccl),3:-1:1) - STeff(k,r)*gamma(r,k,r));
                                %case {'default', 'amva.lin', 'lin', 'amva.qdlin', 'qdlin'}
                                %    fraction = Qchain_in ./ repmat(Nchain_in, size(Qchain_in, 1), 1);
                                %    Wchain(k, r) = Wchain(k, r) + STeff(k, r) * (Nchain_in(ccl) * fraction(k, ccl)' - fraction(k, r)) + STeff(k, r) * (Nchain_in(ccl)*permute(gamma(r,k,ccl),3:-1:1) - gamma(r,k,r));
                                otherwise
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) + STeff(k,sd)*stationaryQlen(k,sd)');
                            end
                        end
                    else
                        switch options.config.multiserver
                            case 'softmin'
                                Wchain(k,r) = STeff(k,r); % high SCV
                                if any(ismember(ocl,r))
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * stationaryQlen(k,r) * Bk(r) + STeff(k,sd) * (stationaryQlen(k,sd) .* Bk(sd))';
                                else
                                    % FCFS approximation + reducing backlog proportionally to server utilizations; somewhat similar to
                                    % Rolia-Sevcik -  method of layers - Sec IV.
                                    switch options.method
                                        %case {'default', 'amva.lin', 'lin', 'amva.qdlin','qdlin'} % Linearizer
                                        %    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) + STeff(k,sd) * (stationaryQlen(k,sd) .* Bk(sd))' + (STeff(k,ccl).*Nchain(ccl)*permute(gamma(r,k,ccl),3:-1:1) - STeff(k,r)*gamma(r,k,r));
                                        otherwise
                                            Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) + STeff(k,sd) * (stationaryQlen(k,sd) .* Bk(sd))';
                                    end
                                end
                            case {'default','seidmann'}
                                Wchain(k,r) = STeff(k,r) * (nservers(k)-1); % multi-server correction with serial think time, (1/nservers(k)) term already in STeff
                                Wchain(k,r) = Wchain(k,r) + STeff(k,r); % high SCV
                                if any(ismember(ocl,r))
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * deltaclass(r) * stationaryQlen(k,r)*Bk(r) + STeff(k,sd).*Bk(sd)*stationaryQlen(k,sd)');
                                else
                                    % FCFS approximation + reducing backlog proportionally to server utilizations; somewhat similar to
                                    % Rolia-Sevcik -  method of layers - Sec IV. (1/nservers(k)) term already in STeff
                                    switch options.method
                                        %case {'default', 'amva.lin', 'lin', 'amva.qdlin','qdlin'} % Linearizer
                                        %    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r)*Bk(r) + STeff(k,sd).*Bk(sd)*stationaryQlen(k,sd)') + (STeff(k,ccl).*Nchain(ccl)*permute(gamma(r,k,ccl),3:-1:1) - STeff(k,r)*gamma(r,k,r));
                                        otherwise
                                            Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r)*Bk(r) + STeff(k,sd).*Bk(sd)*stationaryQlen(k,sd)');
                                    end
                                end
                            case 'suri'
                                % Suri multiserver: W = S * (1 + L_m * suriFactor)
                                Wchain(k,r) = STeff(k,r);
                                if any(ismember(ocl,r))
                                    L_m = deltaclass(r) * stationaryQlen(k,r);
                                    for s=sd
                                        L_m = L_m + stationaryQlen(k,s);
                                    end
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * L_m * suriFactor(k);
                                else
                                    L_m = selfArvlQlenSeenByClosed(k,r);
                                    for s=sd
                                        L_m = L_m + stationaryQlen(k,s);
                                    end
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * L_m * suriFactor(k);
                                end
                        end
                    end
                end
 
            case {SchedStrategy.HOL} % non-preemptive priority
                if STeff(k,r) > 0
                    Uchain_r = Uchain_in ./ repmat(Xchain_in,M,1) .* (repmat(Xchain_in,M,1) + repmat(tau(r,:),M,1));
 
                    switch options.config.np_priority
                        case {'default','cl'} % Chandy-Lakshmi
                            UHigherPrio=0;
                            for h=nnzclasses_hprio{r}
                                UHigherPrio = UHigherPrio + Vchain_in(k,h)*STeff(k,h)*(Xchain_in(h)-Qchain_in(k,h)*tau(h));
                            end
                            prioScaling = min([max([options.tol,1-UHigherPrio]),1-options.tol]);
                        case 'shadow' % Sevcik's shadow server
                            UHigherPrio=0;
                            for h=nnzclasses_hprio{r}
                                UHigherPrio = UHigherPrio + Vchain_in(k,h)*STeff(k,h)*Xchain_in(h);
                            end
                            prioScaling = min([max([options.tol,1-UHigherPrio]),1-options.tol]);
                    end
 
                    if nservers(k)>1
                        if sum(deltaclass .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:)) < 0.75 % light-load case
                            switch options.config.multiserver
                                case 'softmin'
                                    Bk = ((deltaclass .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:))); % note: this is in 0-1 as a utilization
                                case {'default','seidmann'}
                                    Bk = ((deltaclass .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:)) / nservers(k)); % note: this is in 0-1 as a utilization
                                case 'suri'
                                    Bk = ones(1,K); % not used; suriFactor handles multiserver correction
                            end
                        else % high-load case
                            switch options.config.multiserver
                                case 'softmin'
                                    Bk = (deltaclass .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:)).^nservers(k); % Rolia
                                case {'default','seidmann'}
                                    Bk = (deltaclass .* Xchain_in .* Vchain_in(k,:) .* STeff(k,:) / nservers(k)).^nservers(k); % Rolia
                                case 'suri'
                                    Bk = ones(1,K); % not used; suriFactor handles multiserver correction
                            end
                        end
                    else
                        Bk = ones(1,K);
                    end
 
                    if nservers(k)==1 && (~isempty(lldscaling) || ~isempty(cdscaling) || ~isempty(jdscaling))
                        switch options.config.highvar % high SCV
                            case 'hvmva'
                                Wchain(k,r) = (STeff(k,r) / prioScaling) * (1-sum(Uchain_r(k,ccl)));
                                for s=ccl
                                    UHigherPrio_s=0;
                                    for h=nnzclasses_hprio{s}
                                        UHigherPrio_s = UHigherPrio_s + Vchain_in(k,h)*STeff(k,h)*(Xchain_in(h)-Qchain_in(k,h)*tau(h));
                                    end
                                    prioScaling_s = min([max([options.tol,1-UHigherPrio_s]),1-options.tol]);
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,s) / prioScaling_s) * Uchain_r(k,s) * (1 + SCVchain_in(k,s))/2; % high SCV correction
                                end
                            otherwise % default
                                Wchain(k,r) = STeff(k,r) / prioScaling;
                        end
 
                        if any(ismember(ocl,r))
                            Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * stationaryQlen(k,r)) / prioScaling;
                        else
                            %switch options.method
                            %case {'default', 'amva.lin', 'lin', 'amva.qdlin','qdlin'} % Linearizer
                            %    %Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) + STeff(k,sdprio)*stationaryQlen(k,sdprio)') + (STeff(k,[r,sdprio]).*Nchain([r,sdprio])*permute(gamma(r,k,[r,sdprio]),3:-1:1) - STeff(k,r)*gamma(r,k,r));
                            %    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) - STeff(k,r)*gamma(r,k,r)) / prioScaling;
                            %    otherwise
                            %Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) + STeff(k,sdprio)*stationaryQlen(k,sdprio)');
                            Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r)) / prioScaling;
                            %end
                        end
                    else
                        switch options.config.multiserver
                            case 'softmin'
                                Wchain(k,r) = STeff(k,r) / prioScaling; % high SCV
                                if any(ismember(ocl,r))
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * stationaryQlen(k,r) * Bk(r) / prioScaling;
                                else
                                    % FCFS approximation + reducing backlog proportionally to server utilizations; somewhat similar to
                                    % Rolia-Sevcik -  method of layers - Sec IV.
                                    %switch options.method
                                    %case {'default', 'amva.lin', 'lin', 'amva.qdlin','qdlin'} % Linearizer
                                    %    %Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) + STeff(k,sdprio) * (stationaryQlen(k,sdprio) .* Bk(sdprio))' + (STeff(k,[r,sdprio]).*Nchain([r,sdprio])*permute(gamma(r,k,[r,sdprio]),3:-1:1) - STeff(k,r)*gamma(r,k,r));
                                    %    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) / prioScaling + (STeff(k,[r]).*Nchain([r])*permute(gamma(r,k,[r]),3:-1:1) - STeff(k,r)*gamma(r,k,r)) / prioScaling;
                                    %    otherwise
                                    %Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) + STeff(k,sdprio) * (stationaryQlen(k,sdprio) .* Bk(sdprio))';
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * Bk(r) / prioScaling;
                                    %end
                                end
                            case {'default','seidmann'}
                                Wchain(k,r) = STeff(k,r) * (nservers(k)-1)/prioScaling; % multi-server correction with serial think time, (1/nservers(k)) term already in STeff
                                Wchain(k,r) = Wchain(k,r) + STeff(k,r)/prioScaling; % high SCV
                                if any(ismember(ocl,r))
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * stationaryQlen(k,r)*Bk(r))/prioScaling;
                                else
                                    Wchain(k,r) = Wchain(k,r) + STeff(k,r) * selfArvlQlenSeenByClosed(k,r)*Bk(r)/prioScaling;
                                end
                            case 'suri'
                                % Suri multiserver: W = S * (1 + L_m * suriFactor) / prioScaling
                                Wchain(k,r) = STeff(k,r) / prioScaling;
                                if any(ismember(ocl,r))
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * stationaryQlen(k,r) * suriFactor(k)) / prioScaling;
                                else
                                    Wchain(k,r) = Wchain(k,r) + (STeff(k,r) * selfArvlQlenSeenByClosed(k,r) * suriFactor(k)) / prioScaling;
                                end
                        end
                    end
                end
 
        end
    end
end
end